Overview

To enhance data security, platform users will be required to update their passwords every 3 months.

The platform will guide you through the steps, but here’s a quick overview.

Step by step

Every 3 months, you'll be notified that your password has expired and asked to confirm your email.

Go to your mailbox

You'll receive an email with a password reset link. Click on it.

Set the new password

Clicking the link will take you to a page to set a new password.

Go to log in

Once updated, you can log in with your new password.

Thank you!

Thank you for helping us keep our systems secure, contact our support team or your mediasmart POC if you need assistance.